19min chapter

Radicals in Conversation cover image

Lost in Work: Escaping Capitalism

Radicals in Conversation

CHAPTER

The Dynamics of Emotional Labor in Modern Work

This chapter examines the role of emotional labor in today's work environments, particularly within the service sector. It contrasts genuine emotional interactions with those dictated by algorithms and metrics, raising concerns about the implications for worker autonomy and mental health. The discussion also explores historical labor movements and contemporary worker demands for control and purpose beyond monetary compensation.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode