The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

BrowserStack’s Mark Rudden on hypergrowth in a global pandemic

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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The Ultimate Guide to Conversations

A lot of businesses, especially the larger businesses, and i think a sales force, for example, the sales culture is get on sight. But if more or more of our customers are working from home, meeting them in the office becomes a harder thing to do as well. It's probably we're moving towards enterprise sales, obe more of a hybrid model. We manage some of the largest stomers in europe at a bor dobren office. And typically when you go and hire enterprise people, they come with ten plus years experience. Theyre used to selling large, complex deals,. managing really complex stakeholders, complex commercials - that level of complexity grows when you take away that on

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