
Annie Jean Baptiste: Google's approach to inclusive design
Design Better
The Toolkit for Inclusive Design
This chapter discusses the toolkit developed for inclusive design at Google, focusing on the product design process and the specific needs of underrepresented users. It emphasizes the importance of constant testing and iterating, and provides examples of their work in creating a more inclusive Google Assistant. The chapter also highlights the role of leaders in promoting inclusivity and the business case for diversity and inclusion in design.
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