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96. Why Is Chick-fil-A Such a Big Deal?

No Stupid Questions

How Do You Successfully Recruit Friendly People?

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Stephanie's husband has a minor obsession with chick filet, not for the sandwiches, but for the service. He was telling me that they have a very unusual training programme. And it must be at least as much that as attracting people and selecting them. So i can see bob being an excellent waiter, but perhaps slightly more manipulative than you or i might like. Whell in defence of prince charming, Bob chaldini is also a bab o bastard. You're about to discover how human persuasion explains our whole life purpose.

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