11min chapter

Scale Up With Nick Bradley cover image

Building a Business That Runs Without You With Lloyd Thompson

Scale Up With Nick Bradley

CHAPTER

Achieving Operational Smoothness

This chapter explores the essential elements for operational efficiency in business, focusing on rhythms, dashboards, and feedback loops. It illustrates how a busy e-commerce owner navigates chaotic operations while employing structured planning and performance metrics to improve processes. The discussion includes the importance of cultural fit when implementing changes and highlights the need for founders to evolve their management skills as their businesses scale.

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