The #1 Thing Patients (& Head Coaches) Hate
The New Grad Physio Podcast
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The One Thing That Patients and Staff Do Not Like
The one thing that patients and staff members you are working with do not like is surprises. And this applies to any environment where youre communicating medical information. It might be in the clinic, giving a patient a diagnosis or telling an athlete how long they're going to be out for. Patients get prostrated by being told three sessions instead of six when it's really more than just getting them back up to speed.
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