29min chapter

No Way Out cover image

Meltdown 2024? Not if Leaders Rethink Risk Management and Embrace Complexity with Chris Clearfield | S2, Ep1

No Way Out

CHAPTER

Building Trust and Safety in Complex Environments

The chapter explores the importance of trust, value, and leadership in intricate business settings, discussing the value of offering value to gain trust and promoting client self-sufficiency. It covers tools and techniques borrowed from aviation and risk management concepts to operate effectively in complex environments. The conversation emphasizes the interconnection between crew resource management and psychological safety for fostering trust and openness.

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