The Fatal Flaw in Sales Marketing and CS

Chris was invited on the Revenue Formula Podcast, hosted by Toni Hohlbein & Mikkel Plaehn to discuss planning. They cover the challenges and problems faced by companies when planning marketing strategies, and Chris emphasizes the need to view marketing and sales planning as one overall system, rather than separate entities. He explains the importance of analyzing historical data to determine the effectiveness of different pipeline sources and make informed decisions about future strategies. He also highlights the inefficiencies and hidden costs associated with traditional MQL models and the need to focus on capturing high-intent buyers. Chris suggests that companies should optimize their demand capture budget and allocate resources to demand generation activities that drive meaningful results.