The Importance of Firmware in Manufacturing

Firmware engineers end up doing things that no one else can. They're working on getting their manufacturing line to be efficient, not just to get it up for the first time. Some of those devices are going to break in the field or not work and have some performance characteristic that makes the experience bad. And so you do need to have a repair flow and the ability for your team to actually investigate these units and figure out what's going wrong.