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Evolution and Challenges in Practice Management Systems
The chapter traces the evolution of technology in practice management systems from bespoke systems in the 1980s to the rise of cloud-based solutions, highlighting the challenges faced by existing suppliers in adapting to new paradigms. It emphasizes the increasing importance of cloud systems, the potential impact of artificial intelligence, and the need for robust security measures due to valuable data in accounting firms. The chapter also discusses upcoming trends like integrating AI for efficiency improvement, seamless system integration, and the utilization of cloud-based systems for enhanced collaboration with clients.