Experiencing Data w/ Brian T. O’Neill  (UX for AI Data Products, SAAS Analytics, Data Product Management) cover image

104 - Surfacing the Unarticulated Needs of Users and Stakeholders through Effective Listening

Experiencing Data w/ Brian T. O’Neill (UX for AI Data Products, SAAS Analytics, Data Product Management)

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How Might We Misinterpret the Thinking Style of the Head of HR?

The data team doesn't know exactly what the head of HR wants and all of that. And I'm trying to get from you is that how might we misinterpret the thinking style of say the head ofHR. Show me where the thinking style thing would come into play that we could misread an ask or something like that. The first though is the answer to that question, which is, this is all about recognizing in yourself your eyes are rolling. This is not the right solution. There's a reason to push back. Even if we are introverts, even if we're shy, we're still doing it. We go in there with our own upsetness. When we're working with

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