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E026: Shopify President Harley Finkelstein on Founder Mode, Chaos Monkeys & The Future of Shopify

Marketing Operators

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Adapting Business for a Modern Workforce

This chapter explores the necessity of re-evaluating business operations as organizations grow and evolve. It touches on the interplay between leadership and family life, discussing lessons learned from failures and the importance of streamlining processes. Additionally, it highlights Shopify's transformation into a versatile retail system and the significance of innovative strategies for customer engagement in a dynamic market.

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