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Episode 1463 - Thursday Q&A

#PTonICE Podcast

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How to Control Chaos and Present Peace in the Restaurant Business

People often don't come into the best mood. They have to turn people and that's the ultimate skill in the restaurant business. Number two, you've got to control chaos while presenting peace. Controlling chaos while they perceive peace is shared in both worlds. You have to master the environment. People have great culinary experiences or great healing experiences in perfectly intentionally design environments. When done so, when the environment works for you, the results can be transformative.

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