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The Importance of Enabling Work
enabling work is hard for organizations to buy into more fully until they see some value so having teams doing a bit of enabling work you need to have some control that it doesn't go. One example that works quite well is from a company called you switch in the in the UK who introduced as a very small sRE team enabling team which does exactly this. They are on the ground with the product teams helping them learn this stuff help them adopt the right tools to help them etc and they are at the same time bringing what they see on the ground to the platform teams that provide services around sRE.