This chapter discusses the importance of customer service in building a strong brand and introduces a standardized system for evaluating different businesses. It also includes an ad read for Epic Bundle by the Motley Fool and a discussion on the growth of two companies.
High risk? Low risk? MEDIUM risk? What does that even mean? And what the heck is risk anyway? Today, we define risk Foolishly and revisit our risk ratings, a system to quantify the long-term risk your companies may face.
Companies Discussed: KNSL, CHWY
Host: David Gardner Guests: Emily Flippen, Andy Cross Producer: Rick Engdahl