This Week in Voice Host Bradley Metrock on AI's Audio Revolution
AI Chat: ChatGPT, AI News, Artificial Intelligence, OpenAI, Machine Learning
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The Impact of AI and Voice Technology on Customer Service and Sales
This chapter explores how AI and voice technology are revolutionizing customer service, with examples of AI systems in contact centers and live streaming AI responses. The conversation delves into the potential transformation of sales and customer service industries and addresses concerns about job loss, emphasizing the importance of utility and long-term effectiveness.
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Transcript
