How to Create a Self Fulfilling Prophecy

When we go in with that fundamental assumption, of course, what we end up doing is focusing on our people's behaviours when they're being good. And listen to the patronizing language. But for the bad behaviours, for the violators, for offenders, well, naturally, there can be punishment for that. And so when you're focusing on behaviors, and what ends up happening amongst the work forces, we create fear, fear of the punishment as it were. So how that sort of keeps going round is that you end up with a no learning. People are too afraid to speak up because fear is going up. When fear goes up, trust comes down. We don't intend to