How is Revolut changing and what does it mean for its customers?
The Explainer
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Revolus: A New Bank
Revolus uses AI as opposed to people, often things can get incorrectly flagged. It is illegal for a bank to tell you why your account has been frozen. The company's customer service is really an in-app chat feature. They have revolutionized banking, where they need to up their game as customer service.
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