The Student Loan Crisis: Navient, Complaints, and Consequences

The chapter dives into the controversies surrounding Navient, a student loan servicing company, highlighting numerous complaints and federal lawsuits due to alleged contract breaches and harassing practices towards borrowers. It explores the challenges faced by borrowers in discharging loans, the predatory nature of the student loan system, and the societal pressures leading individuals into taking on loans they may struggle to repay. The conversation also touches on financial education, the potential consequences of student loan debt reaching a breaking point, and the importance of due diligence before taking out loans.