AIOps is becoming more and more important to enterprises, and that is only going to continue. On this episode, Jason Walker, the Chief Innovation Officer at Big Panda, discusses the role of AIOps in improving operations and problem resolution in enterprise applications. He explains how Big Panda uses data and AI to identify, alert, and solve problems in digital services and shares the challenges faced by organizations in understanding their technology ecosystem and how AIOps can help in gaining visibility and context.
Tune in to learn:
- Understanding AI Ops (1:00)
- Getting started implementing AIOps(4:35)
- The before and after of implementing AIOps (10:40)
- How AIOps can help simplify your ticket resolution (19:00)
- What will the AI ops space evolve into? (26:30)
- How to know you’re remediating the right thing (33:50)
- Going from the Marines to the IT world (38:55)
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