#375 In part three of the four-part series we focus on the critical role of CRM (Customer Relationship Management) tools and technologies in sales. Guest Sean O'Shaughnessy discusses the importance of leveraging CRM systems for improving internal business operations and managing customer relationships. The episode covers how CRMs help in making data-driven sales decisions, the necessity of integrating email and social selling strategies with CRM, and the invaluable role of such technologies in maintaining efficient communication and service to customers. The conversation also touches upon the versatility of CRM systems in managing prospects, leads, and ensuring consistent engagement through methods like email marketing and personalized contact strategies.
(Original Air Date - 4/3/24)
What we discuss with Sean:
+ Introduction to CRM and Its Importance
+ Advanced CRM Features: Email Integration and AI Tools
+ Maximizing Productivity with CRM: A Personal Experience
+ The Future of Sales: Embracing CRM and Technological Advances
+ Unlocking Data-Driven Sales Decisions
+ Exploring Industry-Specific Sales Strategies
+ Maximizing CRM for Customer Engagement
+ Leveraging Social Media and Email Marketing
+ Personalizing Customer Connections with Technology
+ Choosing the Right CRM for Your Business
Be sure to come back for part 4. And make sure to check out parts 1-2 if you missed any of the previous episodes!
Thank you, Sean!
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To check out Sean's website, click here.
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