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2min chapter
What startups can learn from enterprise corporate messaging — Sara Varni’s lessons from Salesforce & Twilio
In Depth
Using Developer APIs in Customer Service?
Twilio's core use cases in the beginning were alerts and notifications for general tasks that you do day in and day out. Over time, we started to see our customers use Twilio in all different parts of their company. When it came to things like customer service, it was important that all of those APIs were connected to each other.
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