The author's family volunteers with a group called Lighthouse Family Retreat. In six years of doing this, she says they've never used the word "empowerment" Sometimes people have pride and don't trust others to carry out their duties in an organization. The book is published by Simon & Schuster at $24.99.
It's a word we hear often, but we're not so sure it's being used correctly. This week, Pat, Cody and Beau talk about what it actually means to empower your employees.
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