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Fostering Psychological Safety and Embracing Discomfort in Organizations
This chapter delves into creating psychological safety in organizations through embracing failure and discomfort, fostering uncomfortable conversations, and incentivizing individuals to step out of their comfort zones. It underscores the role of leaders in shaping a culture that values discomfort and constructive conflict, concluding with a mention of Turo, a car rental service similar to Airbnb.