This chapter delves into creating psychological safety in organizations through embracing failure and discomfort, fostering uncomfortable conversations, and incentivizing individuals to step out of their comfort zones. It underscores the role of leaders in shaping a culture that values discomfort and constructive conflict, concluding with a mention of Turo, a car rental service similar to Airbnb.
The concepts of trust and conflict in the workplace are still just as simple as they were two decades ago. This week, Pat and the team discuss their thoughts on 'psychological safety'.
To listen to the Working Genius Podcast: https://www.workinggenius.com/podcast
This week's unpaid ad: https://turo.com/