The Importance of Talent in Customer Service

"I was a bad waiter," he says. "It really does take talent to know how to deal with every any kind of customer" He got fired over 10 times from different places, including Flamingo East where Fred Armisen had his birthday once. In some instances, well one I wasn't very good and what about your work was not good? The talent. You know it does. More so than the customers is to deal with management to be honest with you.