Lock-In by HappyStack 🥞 cover image

He Built A £50M / Year Fragrance Business From His Bedroom - Connor Martin of The Essence Vault

Lock-In by HappyStack 🥞

00:00

Customer Service, Fulfillment Crises and Trust

Connor highlights maintaining customer service control and recounts the Black Friday fulfilment chaos with 30,000 missing orders.

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