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Are You Complaining About Google Search?
I think one of the great parts about working on a product like search is that users keep raising their expectations about what's possible. We don't tweak it to fix my needs to be very clear, I send complaints probably every two or three days. One of the things I will continually push us to get better on is how do we help people with more complicated tasks? Google is both immensely useful if you want to do something like buy a house and it's still really hard because it's actually not just about buying a house.