Smart Care’s Tenets of Scalable Service Success
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The Importance of Knowledge Worker Role in Restaurant Operations
The frontline role is really shifting not just to be, you know, a mechanical or a hands-on role, but a knowledge worker role where they're going to consult with the restaurants on usage scenarios. There's a lot more to it that fits that experience story than just the machine itself and is it or isn't it working. And so we like the fact that we can help them provide value for that.
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