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#13 - Startup Growth Strategy & Building Gojek Data Team - Crystal Widjaja

Tech Lead Journal

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How to Balance Constraint and Behavior Correlation Analysis

The goal is actually to identify how do we balance this mindset of I need to send a notification, because if I don't, no one's going to transact in the short term. The long term impact of that means that I'm literally pushing people away to my competitors. Companies like Patagonia actually do this really well. They know that you're not going to buy mountaineering clothing every day. Instead, what they do is this very wise use case transition into their social media. You can always consume super inspiring landscapes through Instagram. And so they'll keep you top of mind and they're providing you with actually valuable content.

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