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3min chapter
156. How to Design Effortless Customer Experience and Remove Roadblocks | Greg McKeown (Replay)
Doing Customer Experience Right with Stacy Sherman
Navigating the 10x Dilemma to Achieve Exponential Results
This chapter explores the '10x dilemma', emphasizing the challenge of seeking exponential results without the corresponding increase in effort. It argues for innovative approaches that foster significant improvements while preventing burnout among professionals.
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