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The Future of Websites
Linna Sin: I think one of the first places we're going to see AI kind of come into the customer experience in a everyday way is going to be the website. She says people that have been with tasks like handling websites are going to get all the help they need from different agents, doing different types of things in real time. Karen Sutter: Website will be around, but they will radically change how they're made and maintained.