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Tim Chermak: Education Is Not Synonymous With Schooling

The Hannah Frankman Podcast

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The Power of Emotional Intelligence in the Financial Industry

This chapter discusses the importance of emotional intelligence in the financial industry, highlighting a scenario where a client's failure to listen to advice resulted in a higher mortgage payment. It emphasizes the need for emotional intelligence in handling such situations and highlights the value of Mitch, despite lacking formal education qualifications.

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