Importance of User Generated Content in Climbing Gym and Guidelines for Capturing

Today we sit down with Sam Van Boxtel, who runs the popular Climbers Crag channels on Instagram and YouTube and has teamed up with Tom Randall to manage social media profiles for top climbing brands through their Climbers Crag agency. Van Boxtel has been around the block in the climbing gym industry, having worked on the ground in front desk, routesetting and marketing roles. The intersection of marketing and climbing is his specialty, and he’s got a number of tips and tricks up his sleeve for industry professionals. We talk about how Instagram, in particular, can be a valuable tool in any marketing mix—whether you're a gym operator, freelance setter, coach or national brand—why having more followers may not always be a good thing for your account, and which low-hanging fruit in social media marketing to pick first. Our host is Scott Rennak with music by Devin Dabney, and sponsors Kilter and Butora.