Transforming for impact: Lessons from Dress for Success
PwC Pulse - a business podcast for executives
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Empowering Change Through Listening and Adaptation
This chapter explores the significance of conducting listening tours to gather insights from stakeholders, enhancing strategic planning. It emphasizes transparent communication and agility during organizational transformations, while highlighting the role of technology in fostering community engagement. The discussion also covers the shift towards a customer-focused approach, adapting services to meet evolving client needs post-pandemic.
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