Too Many Jobs, Not Enough People. Why Is The Workforce Changing So Fast?
The Josh Bersin Company
00:00
The Shift Towards Human-Centered Jobs in a Digital World
This chapter examines the impact of industry convergence and digital transformation on the workforce, highlighting the evolution from simple online presence to digital proficiency. It emphasizes the transition to service-oriented jobs that prioritize empathy, creativity, and customer engagement.
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