How to Support Distributors?

Our first question comes from beth. Tell me about distributors. Wheni amazing services from a store or a vender, itt's easy to know how to support them. Is there anything i can do when a distributor turns out to be awesome? So wila, context, my current favourite pen in the universe is my benu chamelean. Graceful. Dropping it on the hardwood floor broke the cap, not fatally. The threads are ok, but it's not the same thing that it once was. Pen chalet suggests that i called the distributer to see if they had any extra parts or any advice on getting it fixed? So i did. And