
Expedia’s shift from travel to the traveler
On Strategy Showcase
00:00
The New Expedia Made to Travel Platform
June Kent is director in the consulting division of Kantar in London. She explains why consumers are drawn to online sites or platforms that make comparisons easier and provide an element of reassurance as well. With all of that misinformation out there, consumers are looking for ways to cut through the noise - OTA sites are a great way to do that.
Transcript
Play full episode