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29min chapter
AI at Scale: Lessons from Gusto's $9.5 billion journey with Eddie Kim & Ali Rowghani
High Agency: The Podcast for AI Builders
Navigating AI Integration Strategies
This chapter explores the prioritization and implementation strategies for AI within an organization, considering both top-down directives and bottom-up ideas from staff. Through real-life examples, the speakers highlight the ROI of AI-driven tools in customer service and reporting while addressing the complexities of integrating AI with human systems. The discussion also touches on the balance between data privacy and enhancing user experience, positioning AI as a transformative force for the future.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode