I think librarians are really good at mysteries. They can find the one book that the person wanted. But by just, you know, keeping on asking details about what they're looking for, you can help them locate it. That's something that I think Google as a general search can't do. It reminds me of an online reader's guide to periodical literature which was always a very general kind of index. And ever since Google came in the mid 90s, people keep telling me, "Pretty soon, we're just not going to need libraries"

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