Service Management Leadership - Services
Service Management Leadership Podcast
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The Service Management Leadership Podcast
As an industry, we have made the topic of service management much more complicated than it needs to be. This has hurt our adoption and th ability for us to have successful tool implementments. For example, when discussing the management of enterprise services, the conversation should center on the enterprise stakeholder outcomes. Everything we do in service management helps deliver, think, cocreate those outcomes whether i t or the broader enterprise.
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