The full, complete experience of the learner—from before they decide to sign up for a course or event, until after it's over—should be a primary concern for all learning businesses.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb is joined by return guest Diana Howles, CEO and co-owner of Howles Associates, which specializes in virtual training, virtual presentation coaching, and learning experience design.

They delve into the topic of learning experience design—what it is, why it matters, and how to implement it. They also discuss evidence-based practice, the four dimensions of learning, learner personas, journey mapping, social proof, and the importance of feedforward, not just feedback.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode358.

We are grateful to our sponsor for this episode Thinkific.

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