Klarna Replaces 700 Employees with ChatGPT Saves $40M
AI Chat: ChatGPT, AI News, Artificial Intelligence, OpenAI, Machine Learning
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Efficient Chat-Based Customer Support Improves Resolution Times and Availability
The chapter showcases a challenging customer service encounter with a bank, underscoring the value of prompt resolutions and the efficiency of instant chat services. It emphasizes the advantages of quick responses, minimal wait times, and round-the-clock customer support availability.
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