The Power of Names in Conversation

Celebrated Harvard Business School professor and leading expert on the psychology of conversation, Alison Wood Brooks, chats with Zibby about TALK, a groundbreaking and immediately useful book that reveals the hidden architecture of our conversations and teaches us how to be better at them. Alison shares her personal and professional journey and then introduces her framework for better conversations—TALK: Topics, Asking, Levity, and Kindness. Zibby reflects on her own experiences with social anxiety and public speaking, and then they touch on parenting, teaching children social skills, and the transformative potential of thoughtful communication.

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