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Building an effective digital assistant for banking with Bill Hawks, Citizens Bank
VUX World
Conversational AI Is a Must-Have in Banking
The focus of banking, virtual assistants and digital assistants should be is just help me get the job done. There's still going to be opportunity for having like a community presence where you can teach people how to manage certain life events. That's where actually can make a human impact and love people the right way and take care of them.
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