Elderly man on hospital trolley for five days
The Hard Shoulder
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Challenges in Healthcare and Lack of Dignity for Patients
This chapter delves into the struggles of healthcare professionals navigating heavy workloads and inadequate patient care, illustrated by personal anecdotes like a patient left in pain unattended. It also sheds light on the emotional distress and loss of dignity felt by patients and families, including difficult conversations with doctors during times of illness.
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