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Blue Ocean Strategy: How to Make Your Competition Irrelevant: Coffee & Productivity #40 with Farid Singh

Productivity Mastery

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How to Build a Customer Base by Collecting Insights Early On

"I think people forget that you're selling to people. If you are very well structured, if you respect their time and they might actually want to buy from you when you have the product ready," he says. "And I really love that you're talking about the collecting insights and having real conversations like I'm also not a big fan of service for the reason that you can really, you know, like it's a survey. You don't see the person usually it's written right."

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