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7 Habits of Highly Effective People By Stephen Covey | Episode 4 |

The Audiobooks Podcast

CHAPTER

The Value of Customer Service

The mission statement for that hotel was the hub of a great wheel. It spawned the thoughtful, more specialized mission statements of particular groups of employees. The attitude had impregnated the minds, hearts and attitudes of every employee there. I wanted to find out how this organization had created a culture where people bought so deeply into the value of customer service. We will be really thankful if you support us by clicking the link in the description,. so that we continue to create amazing content for you.

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