Are You Satisfied With the Cost of Compliance?

Laur hazard owen at nemen lab says that companies are not entitled to that conversation. Jim at the california news publishers on said newspapers want to have a conversation with their subscribers and find out why they're cancelling. And it's like nobody wants to have that conversation, laur writes. There's this whole level of guilt there too, because it's like the news industry something that we need to be supporting,. she adds.