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Panel Discussion: The Product World Adapts: The Implications of 2020

The Product Podcast

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The Importance of Driving an Amazing Experience

Sotte: Customers develop a sort of bond with the product that's driven by witbal expedients. Aa, so i think a servindeecovered some of this in the, in the previous sort of question. Ah, you know, what used to be tapping your co workers shoulders to understand something, that's that's gone. We now have to do multiple searches and clicks to understand how to do something. Sotte: I can't sort of overstate the importance of fof driving an amazing experience there.

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