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Portals: The Best Tool to Reduce Friction in Your Customer Journey

Making the Fan

CHAPTER

AI Tools in Creative Ideation and Brand Activations

Exploring the impact of AI tools on job security, the chapter emphasizes their role in accelerating creative ideation rather than replacing human talent. It delves into teaching students the theory behind storytelling to effectively use AI tools like chat GPT for creative tasks, emphasizing the importance of blending AI capabilities with human expertise in experiential brand activations, as highlighted in a case involving the NBA All-Star game visuals. Additionally, the chapter discusses Barcelona's potential shift to managing their merchandise in-house, exploring the challenges and risks associated with this strategic innovation.

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